How to collect/refund deposit – Partner

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How to collect/refund deposit

Go to Reservation
Select a reservation
Click Refund button from Payment Details

HostManage FAQ

Overview

How to contact guests with WhatsApp in HostPlatform
How to download check-in/check out list

Booking Form

How to collect/refund deposit
How to block dates from booking form
How to insert offline/walk in booking
Why does the unit not appear after select dates

Multi Calendar

Check for Reservation Creation Date and Booking ID from Booking Platform
How to Filter reservations by Status
How to change Reservation to different Property
How to block multiple multiple units in 1 go
How to group booking through booking websites
How to add additional charges to existing reservations in Multi Calendar
How to update room rates/pricing
How to block dates for maintenance
How to block dates
How to update reservation status

Reservation

How to delete reservations
How to download/print reservation Invoice/Quotation/Guest Registration Card/Refund Deposit
How to download a reservation report
How to add additional charges to existing reservations

Rate Modifier

How to add an offline booking discount
How to use a Rate Modifier

Host

How to upload a company logo

Billing

How to download HostPlatform payment invoice
How to make payment for HostPlatform subscription bill

Users

Could I give permission for owners to view reservations
How to update User’s Role Type
How to update Users permissions
How do I create a user/owner/operator account

Listing

How to move/change/update units to a different room type
How to create a new listing (Unit/Room type/Property)
How to insert Fixed Operation Costs
How to update max occupancy amount
How to update unit number/room type name/property name

Reporting

How to download reporting

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